Tokyo: Sony said on Friday that it will withdraw CD Projekt SA’s Cyberpunk 2077 from its PlayStation store and will refund the full amount after gamers complain about various errors in its flagship products.
This is an unusual move, and this is the latest blow from the top Polish video game manufacturer. The company’s stock price fell by 30% due to disappointed fans and the anger of industry critics who complained that the game had limited access rights before its release on December 10.
The backlash against the repeated delays of the game led to the hype around the new title, the complicity of reviewers in promoting this hype and the working environment for ordinary document developers before the release date.
CD Projekt is committed to damage control and is seen as risking squandering the reputation of fans accumulated over the years and has promised to fix the errors through updates.
The company did not respond to an emailed request for comment outside normal business hours in Poland.